This article focuses on culturally sensitive clinical issues related to best practices with LGBT elder patients at the end-of-life at key points in the therapeutic relationship.  25 pages. Last reviewed March 2019.

This study underscores the need to consider gender identify and sexual orientation at end-of-life. In particular, recognition of intersectionality and social locations is crucial to facilitating positive aging experiences and end-of-life care. 10 pages. Last reviewed March 2019.

The authors conducted a systematic review to determine the effect of structured communication tools for end-of-life decision making in contrast to usual care. 19 pages. Last reviewed March 2019.

This article discusses the results of an interactive workshop conducted with experienced critical care nurses using different communication tools. 7 pages. Last reviewed March 2019.

This handout developed for health care professionals  outlines effective conversation flow and samples of patient-tested language. 1 page. Last reviewed March 2019.

This article provides an overview of differing definitions and legislation used related to advance care planning and goals of care across Canada.  The authors aim to provide ideas on facilitating discussions and highlight opportunities to start these conversations with patients and substitute decision makers. 9 pages. Last reviewed March 2019.

This American handbook was developed to help teach effective communication techniques to support building relationships with older adults. 70 pages. Last reviewed March 2019.

In this article, the authors reviewed what was known about the skills and strategies necessary for meaningful and effective end of life conversations and the role of interdisciplinary approaches to these conversations. 8 pages. Last reviewed March 2019.

This American website provides a number of video examples for health care providers on how they can manage a variety of difficult conversations with patients and families. Last reviewed March 2019.

This paper reviews the literature about the importance of communication in deliverying bad news, the status of communication training, communication strategies and psychosocial interventions. 5 pages. Last reviewed March 2019.

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