Senior Friendly Care & Regional Geriatric Program of Toronto

Knowledge Exchange

Tools & Tips for Senior Friendly Virtual Care

Friday, October 2, 2020, at 12 - 1 pm Eastern - COVID-19 has disrupted the health system and transformed the way care is delivered. High-quality virtual care will continue to be a priority as we adjust to a new normal and plan for future waves of the pandemic. But how do we tailor virtual care for seniors with frailty? Join us for a 3 part webinar series on senior friendly virtual care! You will walk away with practical tools and tips that you can implement in your virtual care practice. We will cover topics such as, how to make virtual appointments effective, how to build trust in a virtual context, and how to to gather and pre-package data from Connecting Ontario prior to a patient's first virtual visit.

Register for Webinar 1 of 3 on October 2, 2020 at 12 - 1 pm Eastern here:

In this first webinar we will share our learnings from consultations with older adults, guidance from the literature, and feedback from health system leaders. You will learn about our new Virtual First Specialized Geriatric Services Models of Care.


Barbara Liu, M.D., FRCP(C), FRCP (Edin)
Dr. Barbara Liu is a Professor of Medicine and Division Director for Geriatric Medicine at the University of Toronto. She is also the Executive Director of the RGP of Toronto and leads a network of 23 hospitals in the delivery of specialized geriatric services. In Ontario she has been leading the implementation of the senior friendly hospital/senior friendly care framework in collaboration with decision makers, hospitals and front-line providers. Through her clinical work and administrative leadership, she is deeply committed to the care of older people and the vision of "Better health outcomes for frail seniors".

Caitlin Brandon, MSc
Caitlin applies her experience working in various interprofessional environments to coordinate and manage numerous clinical committees, bringing together clinicians from across the GTA. She enjoys fostering new collaboration opportunities, and facilitating quality improvement projects. She thrives on using her creativity to problem-solve and is inspired by the varied ideas that come out of the collaborative process.

Alekhya Johnson, MPH
Alekhya applies her knowledge of implementation science, proposal writing, and stakeholder engagement towards creating implementation supports for health providers. She is currently collaborating with system partners to find the best way to encourage physical activity in community-dwelling older adults living with severe frailty. She is particularly interested in the science and practice of sustaining change.

Janice Baker, MA, PhD
Janice is a registered psychologist with a private practice. She previously served as the Senior Psychologist for both the Halton and Peel Public Boards of Education. She has lots of experience navigating the health system as a patient. She has also been a family caregiver to both her brother and her mother. In 2017, she joined the Mississauga-Halton Patient and Family Advisory Committee (PFAC) to work with stakeholders to create better communication among service providers and hopefully shape better delivery of services. She is also on the Provincial PFAC Leadership Table. Janice looks forward to learning from other caregivers and multidisciplinary voices who come together to envision health actions and programs that make a difference to families and patients.

The following webinars will be on November 6, 2020 and December 4, 2020.